Support Plan Comparison

	iVox Gold Plan	iVox Gold Plus Plan
Annual Fee	Yes	Yes
Product Protection	1 year renewable	1 year renewable
Unlimited Help Desk Support	M-F 8am-5pm EST (Except Holidays)	M-F 8am-5pm EST (Except Holidays)
Response Time	Less than 2 hours	Less than 2 hours
800 Number support	Yes	Yes
E mail support	Yes	Yes
Remote Training (includes below)
Administration and Installation	Unlimited	Unlimited
User Training	Unlimited	Unlimited
Warranty Replacement	Advanced next-day delivery	Advanced next-day delivery
Parts Repair	No charge	No charge
IVox Signature Management Services (includes below):
Enterprise-wide Deployment Services	No	Yes
Ongoing Administrative Services	No	Yes

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Learn about the specific benefits iVox delivers to each of these corporate departments and functions.

		iVox System Management
		iVox Support Plan Comparison