| iVox Support Plans and Services
SUPPORT PLANS To give you added peace of mind that your Collaboration
products are fully covered and you have access to the support you
need, iVox provides the following support plans for all of our deployed
systems.
iVox Gold
Our standard Service and Support option. Recommended for enterprises
and support professionals with their own support staff. Maximize
your own resources and rely on the expertise of our Technical Support
Engineers for issue escalation. With the iVox Gold plan, you receive:
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One year Product Protection |
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Advance Part Replacement |
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Unlimited Support |
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Unlimited Training |
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Free Software Updates |
iVox Gold Plus
Includes iVox Gold and iVox System Management (ISM), our value-added
services for enterprise-wide Deployment and ongoing Administration.
Recommended for enterprises or support professionals that require
full, priority support.
SUPPORT SERVICES
Installation and Training
Signet offers professional on-site technical personnel to get your
Collaboration products up and running. Our experts will arrive at
your location to help you effectively and efficiently implement
your new products. Services include system documentation, installation,
user and technical training and administrative best practices.
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